About us
Phone access for hearing loss, from people who test hearing.
Hello Hearing is a registered Texas STAP vendor run by hearing care professionals. We help Texans get state-funded phones, tablets and watches that make calls possible again, shipped to their door.
Hearing loss shows up on the phone first. No faces to read, no lips to watch, just a voice that cuts in and out.
We’ve been helping Texans hear better for over 20 years.
We saw it every week. Patients finished their hearing test and told us the hardest part of their day was a phone call with a doctor, a grandchild or the pharmacy.
Texas has a program for exactly this. The Specialized Telecommunications Assistance Program, or STAP, gives vouchers for equipment that makes phones usable for people with hearing loss. Most of our patients had never heard of it.
So we became a registered STAP vendor. Now we help with the application, match a device to each person’s hearing, ship it anywhere in Texas and help set it up by phone, video or email.
Our mission
Make sure no one in Texas misses a phone call because of hearing loss.
What makes us different
Why Texans pick Hello Hearing as their STAP vendor
Paperwork
Application help, start to finish
You answer a short online form, we email you the state application, and you sign and mail it back.
Setup
Ready to use when it arrives
We walk you through live captions, louder ringers, flashing alerts and hearing aid streaming by phone, video or email.
Texas-wide
We ship anywhere in Texas
Questions after a month? Call or text us. We help Texans from El Paso to Beaumont.
Let's see if STAP can help you
Many Texans with hearing loss who struggle on the phone qualify. The online form takes 30 seconds.